This site is owned and operated by Bernice Lamb of Ducks & Dahlias. All images on this website are the property of Bernice Lamb and not be used for commercial purposes without written consent.

Order cancellation
 

Dahlia tuber purchases can be cancelled any time via e-mail before your shipment date.

All purchases are final once tubers have shipped. No returns or refunds after shipment, but may replace tubers. Please take a picture of the damaged tuber within 24 hours and e-mail us for a replacement. I will refund the purchase cost in the event I do not have a replacement. If you are dissatisfied with your purchase, please contact Bernice@ducksanddahlias.com with your concerns, and we can try to remedy your issue.

Viability
 

Your tuber is guaranteed to be viable. It will have at least one eye, if not more. I will not ship out tubers that I cannot identify eyes on. If for some reason you ordered a tuber and the only ones I have left are potentially non-viable, I will refund your order. Tubers will be firm, labeled, and ready to be planted as soon as you get them.

Virus/disease
 

I cannot 100% guarantee that your tubers will be virus-free, but I do my absolute best to only keep healthy stock, cull suspicious stock, and sanitize between every plant. I do not have the resources to send samples of every plant to a lab for testing. I use a 20% bleach mix between all plants while taking cuts and dividing tubers. I sanitize my work space between clumps while dividing.

I utilize a lot of predatory insects to keep pests at bay that can spread viruses. My garden is overrun with praying mantises and assassin bugs - they're my best defense!

Tuber failure
 

Tubers are subject to rot if planted in conditions that are too wet. I highly suggest starting your tuber in a pot to make sure it sends out roots before transitioning it into the ground if you have soil that isn't well drained/water-logged. Once my tubers get to you, it is your responsibility to give it the best chance for success! I include planting information packets with your purchase if you intend to plant tubers directly in the soil.

Disclaimer
 

There is always risk when buying tubers and Ducks & Dahlias is not responsible for any monetary compensation beyond a replacement/refund for the purchased tuber. Choices made by growers and costs incurred, such as testing, pest management regimes, culling, etc. are solely the responsibility of the customer.